SSA requires the information we
collect from the form SS-5 and SS-5-FS to issue original, and
replacement cards, and to change or correct information on a Social
Security number record. The agency uses a number of different
instruments to collect this information depending on when the
collection happens (such as at birth or later in life), the
evidence we need to collect from the respondent, the need to
validate the respondent’s identity, and the different modes
available (including paper applications, electronic, and in-person
interviews). The instruments and modes we use to collect data for
original and replacement SSN cards include: • Form SS-5/SS-5-FS –
The agency uses this paper application to collect data to request
an original and replacement Social Security number (SSN) card or a
change or correct information on a social security number record.
All respondents can use this form and submit it in person at a
field office or Foreign Benefits Unit. Form SS-5-FS collects the
same information as the SS-5 but includes separate instructions for
respondents who are responding to the information collection
overseas. An overseas respondent could submit an SS-5, but the
SS-5-FS’s instructions are likely more relevant to them than those
on the SS-5. • Social Security Number Application Process (SSNAP) –
SSA technicians use this web based, Intranet application internally
to collect and store SS-5 data during an in office interview with
respondents. • Enumeration at Birth (EAB) – for newborns, a
hospital, birthing center, or licensed midwife collects and submits
information to SSA under the EAB process. The vast majority of
applications for original SSN cards utilize EAB. In this process,
parents of newborns provide information required to register
newborns. This information is sent to State Bureaus of Vital
Statistics (BVS) who send the information to SSA’s National
Computer Center. SSA uses the information to assign a newborn an
SSN and issue a Social Security Card. EAB also includes SSA receipt
of race and ethnicity information for the newborn and parent(s) if
the parent(s) consent to release of this voluntary information.
With parental consent, States and Jurisdictions ask questions to
collect a newborn’s race and ethnicity information. If the
parent(s) give consent, the State BVS electronically shares the
race and ethnicity of parent(s) and newborn, consistent with the
EAB process. State BVS send the information electronically to SSA’s
National Computer Center through data-matching agreements. SSA
uploads the data to the SSA mainframe along with all other
enumeration data and assigns the newborn a Social Security number
(SSN) and issue a Social Security card. • Online Social Security
Number Application Process (oSSNAP) – The Online Social Security
Number Application Process (oSSNAP) is a streamlined Internet
application that collects information similar to the paper SS-5
form. Depending on the applicant and their reason for applying,
oSSNAP supports either a partially automated or fully automated
Social Security Number (SSN) card processing experience. The
respondents for this information collection are applicants for
original and replacement Social Security cards, or individuals who
wish to change information in their SSN records, who use any of the
modalities described above.
US Code:
42
USC 405 Name of Law: Social Security Act
When we last cleared this
information collection in 2023, the burden was 1,928,937 hours.
However, we are currently reporting a burden of 2,739,719 hours.
This change stems from a significant increase in the number of
respondents applying for original and replacement cards due to both
a fluctuation in population, as well as our expanded services since
2023. In addition, as we are not currently conducting the EQR
survey, we are using a one hour placeholder burden in the chart
above to renew the collection without an associated burden, which
minorly reduces the burden for this information collection. When we
choose to conduct the EQR survey again, we will submit a Change
Request to revise the burden accordingly. * Note: The total burden
reflected in ROCIS shows the additional combined time totals for
the field office and telephone call system wait times (for those
ICs that require them) as well as the rough estimate of a
30-minute, one-way, drive time in our calculation of the time
burden (for those ICs requiring field office visits), and a 30
minute learning cost. As a note, SSA has decreased the wait times
for field office and telephone calls since 2023, which is reflected
in these figures. This is why the burden estimates on ROCIS do not
match the chart in #12 above.
$534,651,978
No
Yes
Yes
No
No
No
Yes
Faye Lipsky 410 965-8783
faye.lipsky@ssa.gov
No
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.