Justification Changes BL OWCP

Justification for Nonmaterial Change for 1225-0093 - OWCP Changes 2.docx

Improving Customer Experience (OMB Circular A-11, Section 280 Implementation) for the Department of Labor (DOL)

Justification Changes BL OWCP

OMB: 1225-0093

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Justification for Nonmaterial/Nonsubstantive Change



Department of Labor

Office of the Assistant Secretary for Administration and Management (OASAM)


Department of Labor Generic Clearance

OMB Control Number 1225-0093



Change Requested Date:

DOL requests approval for this nonsubstantive change by July 18, 2025.


Summary of Changes to the following ICs in this ICR:

DOL requests:


Increase the burden on the following GEN IC(s):

      1. IC Title: OWCP Federal Black Lung Customer Experience Survey

        • Previous Title: Federal Black Lung Customer Experience Survey

The survey is increasing burden from 83 to 125 hours.

-Removed barrier questions

-Since the survey will go to more than just those who have a decision (will also go to claimants with a pending claim) we changed the wording of the first agree/disagree statement/question. Changing it from “I trust the -Federal Black Lung Program to fulfill our country’s commitment to mine workers and survivors” to “I trust the Federal Black Lung Program to fulfill its mission.”

-Explanation: Since the last survey was sent, OWCP has implemented an online contact form and has included a question about this survey.

-The Department of Labor Division of Coal Mine Worker’s Compensation Program (DCMWC) is submitting its request to remove barrier questions. This request is being submitted following Executive Order Ending Radical and Wasteful Government DEI Programs and Preferencing, issued January 20, 2025.


-Removed duplicate entry of the same collection.

-OWCP Customer Experience Survey for Claimants who are Attending Black Lung Outreach Events (kept)


Editorial Titles: Changed erroneous underscores from various IC titles.


File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorKincaid, Nora
File Modified0000-00-00
File Created2025-07-15

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